Define a Password Policy

Cybereason enables you to configure a password policy in accordance with your organization’s needs. For passwords, you specify:

  • Password complexity

  • Password expiration

  • User lockout

Password Policy

Password policies apply to all users.

Select the password complexity

In the Settings screen, in the Password policy section, select whether user passwords must use Basic or Strict complexity.

Basic complexity requirements:

  • A minimum of 8 characters (and a maximum of 64 characters)

Strict complexity must include:

  • A minimum of 8 characters (and a maximum of 64 characters)

  • An uppercase letter

  • A lowercase letter

  • A number

  • A special character (!@#$&*).

    The following special characters are not supported for use: -, _, %, , , ( ), [ ], and { }.

When you deploy the Cybereason platform for the first time, the password complexity is set to Strict and the default admin password will meet the Strict requirements. If you upgrade from a version that supports password complexity, the Cybereason platform preserves the existing complexity setting, as well as the user lockout policy and 2FA configurations.

If you change the password complexity from Strict to Basic, no changes are required for existing users, since all Strict passwords already fulfill the criteria for Basic password complexity.

If you change the password complexity from Basic to Strict,the Cybereason platform alerts each user the next time they log in that their password is non-compliant with the organizational policy. The Cybereason platform redirects the user to a screen to change the password.

Define password expiration policy

By default, passwords expire after 6 months.

When a user password expires, the Cybereason platform prompts the user to enter a new password at next log in. The new password must comply with the complexity policy. In addition, the new password cannot be the same as the previous 10 passwords.

To change the password expiration policy setting:

  1. In the Settings screen, navigate to the Password policy section.

  2. In the Password expiration option, from the drop-down list, select the number of months after which passwords will expire. You can select any value from 1 to 12 months.

Define the user lockout policy

The user lockout policy specifies when to lock out a user based on incorrect password attempts within a configured time frame. When a user is locked out, they cannot attempt to log in. Once the platform locks out a user, only the User admin can manually unlock the user account. The Cybereason platform also automatically unlocks the locked user’s account after a configurable time period.

To configure the user lockout policy:

  1. In the Settings screen, navigate to the Password policy section.

  2. If the User lockout option is not enabled, move the toggle to On to enable lockout settings.

  3. Set values for:

    • The number of failed attempts. Select a value between 3 and 99.

    • The timeframe. Select a value between 1 and 999 minutes.

    • The unlock timeout. Select a value between 1 and 999 minutes.

To unlock a locked out user:

  1. Navigate to the Users view.

  2. Hover over the row for the locked user.

  3. Click the lock icon that appears towards the right of the row. The user is unlocked. They can now attempt to log in again.