Syslog Files

The Cybereason platform writes events to a syslog to share information with your ecosystem.

Available Syslog files

The Cybereason platform adds messages to the syslog using the CEF (Common Event Format) to the following syslog files when various events occur in your Cybereason platform:

Log

Log file name

Triggering event

Location

Malop syslog

syslog.log

When a Malop is generated or updated

Detection servers

Malware syslog

syslog.log

When a malware alert is generated or updated

Note

Since Malware alerts also cause the creation of a Endpoint Protection MalOp, you will find them both in this same syslog.log file as AI Hunting MalOps.

WebApp server

User Audit syslog

userAuditSyslog.log

When a Cybereason user performs an action

WebApp server

See Syslog Messages for details on the syslog messages in the logs you download.

Retrieve syslog files

Users with the System Admin role can download the MalOp and User Audit syslog files.

MalOp syslog

To download the MalOp syslog, navigate to the System > Overview screen and click Fetch logs.

When you click this option, the platform downloads all logs for the selected Detection Server server. The MalOp syslog (syslog.log) is included among them. You can select which server to display from the drop down on the left of the Overview screen.

Note

In larger environments, the server logs may be very large (e.g. >10 GB) and may take a long time to download or timeout during download. Ask Technical Support for an alternative method of fetching the Malop syslog in this case.

Malop Syslog

User Audit logs

To download User Audit logs, navigate to the Users screen and click Download action logs.

Download User Action Logs

The downloaded .zip file includes:

  • One or more log files of recent activity (latest 20MB of user action data)

  • Additionally zipped log files (to save space)